Are dogs/strollers allowed? All leashed dogs are welcome! We just ask that you please clean up after any messes.
What if it's raining? CleftStrong 5k will take place rain or shine! Only in extreme cases, will the event get postponed or canceled. Should severe weather be a problem, please check our website for any changes.
Can I dress up? Yes! In fact, we will award the most creative dressed participant after the race! Our theme this year is Every smile holds a story. Every story holds a smile. Dress as your favorite story book character and share your smile!
Can I register more than one person under one transaction when I register online? Yes. If you do not wish to register as a team, simply click on INDIVIDUAL and add each person to your cart by clicking on the ADD ANOTHER button at the bottom of the page. This will allow you to register as many participants under one transaction as you like.
Can I register as a team? Yes! You may choose to register everyone under one transaction or have all others join under their own separate transaction now through October 13, 2017. To create a team, click on the TEAM option, select TEAM CAPTAIN, create a team name and team password. From there you may register additional team members by clicking on REGISTER TEAMMATE for each remaining participant OR if additional team members would like to register on their own, you can give them the team name and password. At registration, they will click REGISTER TEAMMATE under the TEAM option, enter the team name and password you gave them and complete registration.
And there's even more fun! Round up everyone you know - you just might win our largest team prize!
Is there a fundraising team option? We are excited to add this as a new option this year! Now co-workers, family, friends, and WHOEVER ELSE can support the cause and their favorite CleftStrong walker/runner under this option. To start, CLICK HERE to create your fundraising team!Once your team has been created, you will receive a confirmation email with a link to begin sharing!
Because giving is contagious, we will be awarding the team with the highest donation total!
My company would like to become a corporate sponsor by sponsoring a team of employees. How can we register as a corporate sponsor? Thanks so much for your interest in supporting this year's event! Please click HERE to request a sponsorship package containing more information on the connected benefits your company will receive in exchange for its support and instructions on how to register as a corporate team.
What is your refund policy? Unfortunately, we can not offer refunds. Please make sure to pick up your race goodies either at early packet pick up or race day pick up! You can transfer your registration to someone else up to one month prior to race day with a small processing fee.
Why don't I see a t-shirt size option at online registration? We're sorry! If you do not see a t-shirt size option at online registration, you have missed the deadline to receive a shirt made for you in your size. We wish we could do away with that deadline, but we have a deadline to meet too. Since we are unable to guarantee a shirt in your size at this point, we will do our next best. We aim to have a limited supply of extra shirts that will be distributed on a first come, first serve basis while supplies last at race day packet pick up/check in. We hope one will be yours on race day!
I can not make it to San Antonio on race day. Is there a way for me to still participate? Be our next Virtual Racer! Click HERE to register as a virtual racer by 11:59 p.m. CST, September 21, 2017! Your race day goodies will be mailed to you before the race! Sharing the experience virtually is made easy at #cleftstrong5k via Facebook, Twitter, and Instagram! See you there!
Do I need to register my child? All children need to be registered. Up to two children (ages 9 and under) are FREE with the registration of one paid adult. Their free registration will be complete with a race day bib and a finishers certificate! Although a t-shirt is not included with their free registration, you may purchase one for $10.00 when you register online by 11:59 CST, October 3, 2017.
What are the times we need to know for race day? Gates Open for pre-race festivities, last minute registration/packet pick up and race day timing device pickup: 7:30 a.m. Opening Ceremony and the National Anthem: 8:15 a.m. Race Start time: 9 a.m. sharp Closing Ceremony and Awards: 10:15 a.m. End time: Approximately 11:00-11:30 a.m.