Are dogs/strollers allowed? All friendly, leashed dogs are welcome! We just ask that you please clean up after any messes.
What if it's raining? We are committed to making sure the CleftStrong 5k takes place rain or shine! Only in extreme cases, will the event get postponed or canceled. Should severe weather be a problem, please check our website for any changes.
Can I dress up? Yes! In fact, we will award the most creative dressed participant after the race. Dress in your Disney Best!
Can I register more than one person under one transaction when I register online? Yes. If you do not wish to register as a team but would like to register more than one person under one transaction, simply click on the ADD ANOTHER button at the bottom of the online registration page. This will allow you to register as many participants under one transaction as you like.
Can I register as a team? Yes! A team is created by any person on the team who would like to create the team online registration as "team captain". Decide who wants to create the team and he/she will create a password and team name. Please take note of your team name (exactly how you key it in, i.e, any capital letters, correct spelling, etc.) and your password! Anyone wanting to join your team will need both in order to register to the correct team.
To create a team: Click the Team Button Select Team Captain Create a Team name and password Register as many team members on one transaction by clicking Add Another at the bottom of the registration page and then Register Teammate --OR-- Give additional team member(s) the team name and password to join the team by registering on their own.
To join a team: Click the Team button Select Register Teammate Enter the team name and password designated by the team captain and complete the transaction. If you would like to register more than one teammate, simply click Add Another at the bottom of the registration page.
Round up everyone you know - you just might win our largest team prize!
Is there a fundraising team option? Yes! Co-workers, family, friends, and WHOEVER ELSE may support the cause and their favorite CleftStrong walker/runner under this option. To start, CLICK HERE to create your fundraising team!Once your fundraising team (separate from a 5k race or kid fun run team) has been created, you will receive a confirmation email with a link to begin sharing!
Because giving is contagious, we will be awarding the person who raises the highest donation total amount in support of the cause!
My company would like to become a corporate sponsor by sponsoring a team of employees. How can we register as a corporate sponsor? Thanks so much for your interest in supporting this year's event! Please click HERE to request a sponsorship package containing deadline information and details on the connected benefits your company will receive in exchange for its support and instructions on how to register as a corporate team. Or you may click here to submit your corporate sponsorship form online!
What is your refund policy? Unfortunately, we can not offer refunds. Please make sure to pick up your race goodies either at early packet pick up or race day packet pick up! You can transfer your registration to someone else by September 30, 2019. Please note all deadlines specified under your entry option. If you make a change after a deadline has passed, you can still make the change but you will not be able to receive the item(s) in which the deadline has passed.
Why don't I see a t-shirt size option at online registration? We're sorry, if you do not see a t-shirt size option at online registration, you have passed the deadline to have a shirt made for you in your size. We will have a limited supply of shirts available on race morning that will be distributed on a first come first serve basis while supplies last.
I can not make it to San Antonio on race day. Is there a way for me to still participate? Be our next Virtual Racer! Click HEREto register as a virtual racer by 11:59 p.m. CST, September 12, 2019! Your race day goodies will be mailed to you before the race. Sharing the experience virtually is made easy at #cleftstrong5k via Facebook, Twitter, and Instagram. See you there!
How do I get a customized race day bib with my name or team name? We will automatically have a customized race day bib made for you when you register online by 11:59 p.m. CST, August 22, 2019! Customizing takes time and unfortunately this means there is a deadline. If you register after September 21, 2018, you will get a race bib, but we will not be able to have it customized for you.
What are the times we need to know for race day? Gates Open for pre-race festivities, last minute registration/packet pick up and race day timing device pickup: 7:30 a.m. CST Opening Ceremony and the National Anthem: 8:00 a.m. CST Race Start time: 8:30 a.m. CST Kid Fun Run Start time: 9:00 a.m. CST End time: Approximately 10:30 a.m. CST
Do I have to run? No. You can choose to complete the CleftStrong 5k route by walking, running, jogging, steering a stroller or a wheelchair. You can wish to be timed to race competitively or not. The choice is YOURS.
What if I don't want to do the 5k or the kids fun run, but I want to be there? We offer a supportive spectator option for those who do not want to participate in the 5k or the 9 and under Kids Fun Run. Entry is a $10.00 donation to the cause and best of all, you can be there personally to support a loved one!